Warranty

FieldSENSE products are rugged and built to last. That’s why we are pleased to offer a two-year warranty on all products.

fieldSENSE warranty

FieldSENSE warrants its product to be free from defects in workmanship and materials, under normal use and conditions, for a period of two (2) years from the original invoice date from an authorized distributor. Just pay shipping and handling fees. After inspection, FieldSENSE will repair 

 

or replace your device for any defect in material or workmanship during the warranty period. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on the original dated sales invoice.

What is covered

We, Alphawave Mobile Network Products (Pty) Ltd warrant that the FieldSENSE 2.0 or FieldSENSE 60 will operate in accordance with the specifications provided in the included user manual in accordance with the terms and conditions laid out herein.

What is not covered

  • Scuffing, scratching or visible signs of wear and tear due to usage.
  • Damage due to the installation of incorrect type or faulty batteries.
  • Fluid damaged through immersion.
  • Any damage due to abuse.

Period

The warranty period is for 2 years following the original date of purchase.

Corrective action

We will either repair or replace the unit at our own discretion once a warranty claim has been made and the unit is returned to us.

Procedure

Contact the reseller through whom you purchased the unit to initiate a warranty claim, including the proof of purchase.

Limitations

Any attempt to disassemble the device voids the warranty.

Any units obtained through a means other than a legitimate reseller are not under warranty.

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                Alphawave Mobile Network Products

                3 Meson Street, Technopark

                Stellenbosch, 7600

                South Africa

                +27 21 880 1880

                HAR & CA

                Via G. Falcone, 1/3

                20873 Cavenago Brianza (MB)

                Italy

                Tel. +39 02.9533.9880

                 

                Datasonic

                R. Quintino Bocaiúva, 339 - Palmeira,

                Campina Grande - PB, 58401-170

                Brasil

                Tel. +55 83 3321-6143

                Mob. +55 83 99971 7274

                 

                Country:US

                Alphawave Mobile Network Products (South Korea)

                +27 21 880 1880

                info@fieldsense.com

                Alphawave Mobile Network Products

                3 Meson Street, Technopark

                Stellenbosch, 7600

                South Africa

                +27 21 880 1880

                info@fieldsense.com

                fieldSENSE GMBH

                fieldSENSE c/o Codeks GmbH

                Moritzstrasse 14

                42115 Wuppertal

                Deutschland

                +27 21 880 1880

                Lillybelle

                92 Cours Lafayette

                CS 53515

                69003 Lyon

                France

                +33 970 440 419

                Direct Suppliers

                Please give us a call on (312) 260-6055 or visit any of our direct suppliers below.

                (312) 260-6055

                Direct Suppliers

                Please give us a call on 014 62 65 06 20 or visit any of our direct suppliers below.

                014 62 65 06 20