Warranty
FieldSENSE products are rugged and built to last. That’s why we are pleased to offer a two-year warranty on all products.
fieldSENSE warranty
FieldSENSE warrants its product to be free from defects in workmanship and materials, under normal use and conditions, for a period of two (2) years from the original invoice date from an authorized distributor. Just pay shipping and handling fees. After inspection, FieldSENSE will repair
or replace your device for any defect in material or workmanship during the warranty period. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on the original dated sales invoice.
What is covered
We, Alphawave Mobile Network Products (Pty) Ltd warrant that the FieldSENSE 2.0 or FieldSENSE 60 will operate in accordance with the specifications provided in the included user manual in accordance with the terms and conditions laid out herein.
What is not covered
- Scuffing, scratching or visible signs of wear and tear due to usage.
- Damage due to the installation of incorrect type or faulty batteries.
- Fluid damaged through immersion.
- Any damage due to abuse.
Period
The warranty period is for 2 years following the original date of purchase.
Corrective action
We will either repair or replace the unit at our own discretion once a warranty claim has been made and the unit is returned to us.
Procedure
Contact the reseller through whom you purchased the unit to initiate a warranty claim, including the proof of purchase.
Limitations
Any attempt to disassemble the device voids the warranty.
Any units obtained through a means other than a legitimate reseller are not under warranty.
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Alphawave Mobile Network Products
3 Meson Street, Technopark
Stellenbosch, 7600
South Africa
+27 21 880 1880
HAR & CA
Via G. Falcone, 1/3
20873 Cavenago Brianza (MB)
Italy
Tel. +39 02.9533.9880
Datasonic
R. Quintino Bocaiúva, 339 - Palmeira,
Campina Grande - PB, 58401-170
Brasil
Tel. +55 83 3321-6143
Mob. +55 83 99971 7274
Country:US
Alphawave Mobile Network Products (South Korea)
+27 21 880 1880
info@fieldsense.com
Alphawave Mobile Network Products
3 Meson Street, Technopark
Stellenbosch, 7600
South Africa
+27 21 880 1880
info@fieldsense.com
fieldSENSE GMBH
fieldSENSE c/o Codeks GmbH
Moritzstrasse 14
42115 Wuppertal
Deutschland
+27 21 880 1880
Lillybelle
92 Cours Lafayette
CS 53515
69003 Lyon
France
+33 970 440 419
Direct Suppliers
Please give us a call on (312) 260-6055 or visit any of our direct suppliers below.
(312) 260-6055
Direct Suppliers
Please give us a call on 014 62 65 06 20 or visit any of our direct suppliers below.
